Thank you for shopping at Aldora Fragrance. We appreciate your business and want you to be completely satisfied with your purchase. If you are not entirely satisfied, we’re here to help.

1. Returns

1.1 Eligibility for Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must also provide the receipt or proof of purchase.

1.2 Non-Returnable Items

Certain items are exempt from being returned. These include:

• Gift cards
• Downloadable software products
• Some health and personal care items

2. Refunds

2.1 Process for Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

2.2 Refund Approval

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

2.3 Partial Refunds

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error
• Any item that is returned more than 7 days after delivery

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at Aldorafragrances@gmail.com.

4. Shipping

4.1 Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4.2 Damaged Items

If the item was damaged in transit, please contact us immediately at Aldorafragrances@gmail.com for further instructions.

4.3 Incorrect Items

If you receive the wrong item, please contact us at Aldorafragrances@gmail.com, and we will provide instructions for returning the incorrect item and sending the correct item.

5. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at Aldorafragrances@gmail.com.

Thank you for shopping at Aldora Fragrance. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website, https://aldorafragrance.com/. By placing an order, you agree to the terms outlined below.

1. Shipping Locations

We currently only ship to addresses within Pakistan. We do not offer international shipping at this time.

2. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. The cost of shipping is based on the weight of the package and the delivery location within Pakistan.

3. Order Processing Time

All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

4. Shipping Methods and Delivery Times

We offer the following shipping methods within Pakistan:

• Standard Shipping: Delivery within 7 business days.
• Express Shipping: Delivery within 3 business days.

Please note that delivery times are estimates and may vary depending on external factors such as courier delays or weather conditions.

5. Order Tracking

Once your order has been shipped, you will receive an email notification with a tracking number. You can track the status of your shipment using the provided tracking number on the courier’s website.

6. Delivery Issues

If you experience any issues with your delivery, such as a missing or damaged package, please contact us at Aldorafragrances@gmail.com within [number] days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

7. Shipping Address

Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at Aldorafragrances@gmail.com.